Frequent Asked Questions

We are a Company based in the U.K. I have always enjoyed cooking and also making lots of home made products from bath bombs, soaps, chocolates, cookies and home made granola. Making hampers filled with home made products for friends and family for birthdays and Christmas. I decided to take this love of making things to the next level and enrolled myself in 2018 onto a Raw Chocolatier course and completed level 1 to 5 with The Raw Chef and Amy Levin. I also found out more about how I could have my bath bombs formulations approved so I could sell these. These were approved I then put all my ideas together whilst I was making my chocolates for my business. In October 2019 Rock Chocs was opened. I find making my chocolates and bath bombs, foot soaks and bath bomb dust so rewarding. It is such a lovely feeling packing the pamper boxes for customers and getting messages from my customers.  

I wanted to give my customers a place that they can shop for both beauty, gifts, chocolates, sweets all in one place so it makes it easy to buy a gift for someone or to treat yourself. I also support other vegan business and stock lots of other products and every few months add more products. 
My artisan bath bombs will be available soon as changing some of packaging. 

My business is a very ethical business. 

Rock Chocs 100% Vegan business 

Cruelty Free Products 

Free delivery to any U.K. address. 

Zero Waste - are packaging for our bath bombs, foot soak, bath bomb dust and chocolate is compostable/ biodegradable. 

Biodegradable glitter is used in bath bombs. 

Biodegradable twine is used in the packaging of bath bombs. 

I used a vegan printing company for my greeting cards. 

The chocolate ingredients are ethically sourced. 

We also try to reduce our carbon foot print. We plant a tree with One Tree Planted for every on line order received, We also give you a chance to plant more trees. 

We send all our orders via Royal Mail to utilise resources already there. 

Shipping/ Order Questions

1. When will I receive my order ? 

Orders are sent out within 1 to 2 

days of placeing the order if the

Order has artisan chocolate or 

artisan bath bombs in these 

Products will need to be made so 

Allow 3 extra days before the 

Order is sent out. 

2. Do you offer express delivery? 
All orders are sent out via Royal 
Mail when sent out can take 2 to 3 
days from when Royal Mail collect  
Your order before you receive it. 
If You want to receive express 
Delivery this will cost £14 please 

Select this option. 

3. Can an order be sent direct to 

Someone else? 

Yes if you want to send a gift to 

Someone we will pack it and ask 

You to write what you would like

To say to the person and we will 

Put a message card in. 

4. Can I edit or cancell my order ? 
Yes just contact us and we will 

Adjust or cancell order and if 

A refund is required arrange this.

5. Can I change my shipping

Address? 

Yes providing order has not 

already been shipped the 

Shipping address can be  
Changed.